Public Healthcare

Flexible and compliant to support patient care and wellbeing

Our Clinical Governance and Safeguarding statements and procedures developed by healthcare experts, ensure our flexible language services are suitable and compliant with healthcare organisations’ specific requirements around patient care and wellbeing.

Whether you are delivering inpatient or outpatient services, GP services, maternity or neo-natal support, dentistry, or optometry, we have a service to support your non-English speaking healthcare patients that is simple and quick to access, secure, and cost effective. We can support your organisation to convert service usage to the most appropriate, cost-effective service, for each of your department’s needs.

Fully vetted (with an Enhanced Disclosure Barring Service (EDBS) clearance as a minimum), tested, and approved linguists holding relevant qualifications and / or experience deliver interpreting and translation services to our healthcare customers, ensuring they are prepared for the nature of the services they will be supporting, having been trained on how to identify and report any Safeguarding concerns appropriately.

ISO and Cyber Essential accreditations, and NHS Data Protection and Security toolkit assessments ensure we are practicing good data security and handling personal information correctly.

Managed Language Services

Multilingual content production

Translation, localization, transcreation, copywriting or post editing
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Digital language solutions

Machine Translation, Workflow Automation, API connectivity, DTP, e-learning, Remote interpreting
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On premise language services

In-person interpreting, BSL, Conference Interpreting, Language Testing
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Managing your
digital journey

1

Managing your
digital journey

Helping you build the right solution thanks to our language market understanding and state-of-the-art technology

Ensuring brand
protection

2

Ensuring brand
protection

Becoming an extension of your team with great language expertise and embedded quality controls

Compliance and
Liability

3

Compliance and
Liability

Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security

Our customers speak for us

Our technology
SmartMATE

Dashboard

All in one dashboard to access language services, reporting, help guides and more

Translation

Our Translation management platform that combines best in class workflow management, quality validation and translation automation

LiveLINK

Remote

Get an interpreter online in less than 15 seconds via a mobile app, web browser or telephone with our remote video and voice interpreting platform

In-Person

Our Interpreting management platform that combines assignment automation intelligence with linguist verification and management for any face-to-face requirements

Connect with us

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