Remote interpreting on-line in less than 15 seconds
LiveLINK remote interpreting platform is an award winning on-demand remote interpreting service, available on a 24/7/365 basis, connecting you to a professional interpreter remotely by audio or video call, in as little as 15 seconds. Our helpdesk team are always available for additional support or information when using the service.
Accessing our telephone interpreting and video interpreting platform couldn’t be easier, as you can connect via smartphone app, via the web or using a standard telephone line. Our professional interpreters are only 15 seconds away from you and your teams.
LiveLINK allows you to:
- Specify the interpreter’s gender
- Create a third-party conference call to connect users in a different location
- Re-connect with the same interpreter within 1 minute of the call ending for any last-minute additional support
- Rate your experience and leave feedback at the end of a mobile app or browser call.
The LiveLINK remote interpreter platform was built with security in mind. All communications are encrypted to protect against eaves dropping and information tampering. Interpreters are all fully vetted, tested, and approved and undergo training on data security and confidentiality.
Watch our videos
Accessing the remote interpreting platform couldn’t be easier, as you can connect via smartphone app, via the web or using a standard telephone line, by providing your secure login details.
Watch our short videos for more information.
Our innovative remote interpreting service, LiveLINK, is available in over 170 languages, and can be used 24 hours a day.
Communicate with non-English speakers quickly and effectively
Connect from anywhere, anytime, on any device
Only qualified, experienced interpreters
Used for on-demand, immediate communication problems
Cost reduction compared with face to face interpreting
15 second connection time
170 languages available
Appropriate for a variety of situations
How it works
1. Call
Call via telephone, the web, or smartphone app, enter your secure login details and choose your language
Please click here to access our language list and language codes for use when accessing the service via telephone.
2. Find
Our extensive network of remote interpreters receive your request, and the first interpreter that meets your criteria connects with you, in as quickly as 15 seconds
3. Connect
You will then be connected to an interpreter, who has already undergone all required checks, including security clearance and professional qualifications. You can also set-up a third party conference
4. Reconnect
After your call, simply hang up. You are also able to reconnect with your interpreter within 1 minutes of completing the call
Benefits to you
Our language technology
Dashboard
All in one SmartMate dashboard to access language services, reporting, help guides and more
Translation
Our SmartMate Translation Management System (TMS) combines best in class workflow management, quality validation and translation automation
Remote
Get an interpreter online in less than 15 seconds via our LiveLink remote software available via mobile app, web browser or telephone with our remote video and voice interpreting platform
In-Person
Our LIveLink in-person interpreting management platform combines assignment automation intelligence with linguist verification and management for any face-to-face requirements