Technology-enabled language services

Technology is at the heart of what we do!

As a technology-enabled language supplier, we have invested over the years on research and development to address every element of our service model, from automating and integrating neural machine translation in our workflows to improving the experience of our customers and linguists or rendering new services like on-demand video interpreting.

What does our award-winning technology offer you?

Our technology is based on 5 key principles:

  • Usability: we want our customers, linguists and employees to enjoy working with our technology, making it accessible, intuitive and fit for purpose
  • Automation: every stage of our services is interrogated to drive automation, so we can generate efficiency, speed and improve return on investment
  • Security: language is also about data, and we want to make sure ours and our customers’ data is protected at all costs
  • Connectivity: all of our technology is open for integration and our platform is developed to maximise connections with either other language tools, content management or customer support systems
  • Reliability: as an “always on” business we need to develop technology that is robust with high levels of backup and resilience.

You will benefit from:

  • All-in-one environment for your translation and interpreting needs
  • Secure, fully encrypted, web-based platform
  • Customisable platform that allows for API integration with your systems
  • Live reporting and full visibility for you and your team
  • Blend of technology and language experts
  • In-house team of solution architects and developers

Managing your
digital journey

1

Managing your
digital journey

Helping you build the right solution thanks to our language market understanding and state-of-the-art technology

Ensuring brand
protection

2

Ensuring brand
protection

Becoming an extension of your team with great language expertise and embedded quality controls

Compliance and
Liability

3

Compliance and
Liability

Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security
Our technology
SmartMATE

Dashboard

All in one dashboard to access language services, reporting, help guides and more

Translation

Our Translation management platform that combines best in class workflow management, quality validation and translation automation

LiveLINK

Remote

Get an interpreter online in less than 15 seconds via a mobile app, web browser or telephone with our remote video and voice interpreting platform

In-Person

Our Interpreting management platform that combines assignment automation intelligence with linguist verification and management for any face-to-face requirements

Connect with us

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