Public Sector Organisations

Breaking language barriers for the public

Professional language services ensure you and your organisation can communicate with those who speak other languages, or the deaf / dead blind, allowing them access to your services in the same way as English-speaking members of the public.

We support a variety of Public Sector organisations with their language requirements, including NHS and other healthcare organisations, local authorities, and Police forces, on a 24/7/365 basis. Using our simple and secure online booking platform, supported by our helpdesk team, all services can be accessed quickly, whether that be

  • face to face interpreting, on-site, spoken, and non-spoken
  • on-demand remote interpreting via our Capita LiveLINK platform (traditionally known as Telephone and Video Interpreting) where we can connect you to an interpreter within as little as 15 seconds
  • pre-booked remote interpreting via the tools of your choice (MS Teams, Attend Anywhere, Google Meets etc)
  • written translation, transcription, and ancillary services.

All linguists used to deliver services are fully vetted (and hold an Enhanced Disclosure Barring Service (EDBS) clearance as a minimum), tested, and approved, holding relevant qualifications and / or experience to ensure they are prepared for the nature of the services they will be supporting.

You can access services from us directly, or via one of several Public Sector Language Services Frameworks, allowing flexible and compliant procurement options.

Managed Language Services

Multilingual content production

Translation, localization, transcreation, copywriting or post editing
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Digital language solutions

Machine Translation, Workflow Automation, API connectivity, DTP, e-learning, Remote interpreting
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On premise language services

In-person interpreting, BSL, Conference Interpreting, Language Testing
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Managing your
digital journey

1

Managing your
digital journey

Helping you build the right solution thanks to our language market understanding and state-of-the-art technology

Ensuring brand
protection

2

Ensuring brand
protection

Becoming an extension of your team with great language expertise and embedded quality controls

Compliance and
Liability

3

Compliance and
Liability

Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security

Our customers speak for us

Our language technology
SmartMATE Logo

Dashboard

All in one SmartMate dashboard to access language services, reporting, help guides and more

Translation

Our SmartMate Translation Management System (TMS) combines best in class workflow management, quality validation and translation automation

LiveLINK Logo

Remote

Get an interpreter online in less than 15 seconds via our LiveLink remote software available via mobile app, web browser or telephone with our remote video and voice interpreting platform

In-Person

Our LIveLink in-person interpreting management platform combines assignment automation intelligence with linguist verification and management for any face-to-face requirements

Connect with us

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