Protecting your brand and improving multilingual customer experience
Ensuring your organisation’s corporate marketing message is carried to your global customer base effectively, means doing so in their language. Organisations produce digital content across multiple channels, and both current and potential future customers will make key decisions on engagement based on how they perceive your brand.
Successful Multilingual Customer Experience is supported by an array of specialisms that require coordination and expertise in the marketing field. Our marketing team of seasoned account managers and project managers, together with our comprehensive set of Multilingual Content Production services such as marketing translation, website localization, transcreation and copywriting.
We also offer our customers Digital language solutions, such as Machine translation integrated to customer support platforms so that webchat or email communications can be swiftly translated.
Managed Language Services
Multilingual content production
Digital language solutions
On premise language services
Our customers speak for us
Our language technology
Dashboard
All in one SmartMate dashboard to access language services, reporting, help guides and more
Translation
Our SmartMate Translation Management System (TMS) combines best in class workflow management, quality validation and translation automation
Remote
Get an interpreter online in less than 15 seconds via our LiveLink remote software available via mobile app, web browser or telephone with our remote video and voice interpreting platform
In-Person
Our LIveLink in-person interpreting management platform combines assignment automation intelligence with linguist verification and management for any face-to-face requirements