On-Premise Language Services

Bringing the language expert to your door

We understand that language technology can not always replace human contact and that on many occasions having linguists on site will make a significant difference for those needing language support, for example, vulnerable adults, and children.

Thanks to LiveLINK In-Person, we can find the right professional interpreter for you to attend a face-to-face interpreting booking, making sure both you and the interpreter are updated with any key information or changes prior to the appointment, then capturing your feedback around the quality of our service to drive improvements.

We have one of the most extensive, professional, highly trained pool of interpreters available as we manage hundreds of appointments daily across multiple customers in the UK, including private organisations, Healthcare providers and Law enforcement agencies.

We also have a network of expert linguists across the world that can provide other on-site language services, such as testing or sworn translations.

Face to face spoken interpreting (foreign language)

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Face to Face non-spoken interpreting (BSL, Deafblind)

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Conference interpreting

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Language testing

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Managed Language Services

Multilingual content production

Translation, localization, transcreation, copywriting or post editing
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Digital language solutions

Machine Translation, Workflow Automation, API connectivity, DTP, e-learning, Remote interpreting
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On premise language services

In-person interpreting, BSL, Conference Interpreting, Language Testing
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Managing your
digital journey

1

Managing your
digital journey

Helping you build the right solution thanks to our language market understanding and state-of-the-art technology

Ensuring brand
protection

2

Ensuring brand
protection

Becoming an extension of your team with great language expertise and embedded quality controls

Compliance and
Liability

3

Compliance and
Liability

Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security
Our language technology
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Dashboard

All in one SmartMate dashboard to access language services, reporting, help guides and more

Translation

Our SmartMate Translation Management System (TMS) combines best in class workflow management, quality validation and translation automation

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Remote

Get an interpreter online in less than 15 seconds via our LiveLink remote software available via mobile app, web browser or telephone with our remote video and voice interpreting platform

In-Person

Our LIveLink in-person interpreting management platform combines assignment automation intelligence with linguist verification and management for any face-to-face requirements

Post Editing

Face to face spoken interpreting (foreign language)

Our qualified, experienced, fully vetted, tested, and approved panel of professional foreign language interpreters will attend bookings in person at the date, time, and location of your choice. Facilitating effective conversations between your English-speaking employees and non-English speaking patients, customers, or members of the public ensures equal access to your services, care, and attention.
Post Editing

Face to Face non-spoken interpreting (BSL, Deafblind)

To allow deaf / deafblind people to communicate effectively in a variety of everyday situations, our communication professionals can deliver a range of services in person including British Sign Language, Deafblind Manual, Lip Speak, Palantypist / Speech to Text Reporter, Sign Supported English and others.

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Conference interpreting

International reaching organisations with multilingual clients may require conference interpreters to attend events in person, to successfully convey the meaning, context, and integrity of a speaker’s message in another language to attendees. Whether the event be a smaller business meeting or large-scale marketing type-event, we have trained interpreters and the necessary equipment to deliver a professional service for you.

Localisation services

Language testing

Whether you are looking to have your localized software tested in your secure premises, or have a linguist participating in your multilingual website user testing on-site, our team will be able to provide you with qualified multilingual testing resources to support you in-premise.

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