Socially responsible, simple and effective language services for the community
Whether you are delivering social care, housing services, education, or environmental services to name a few, we have a service to support your non-English speaking members of the public that is simple and quick to access, secure, and cost effective. We can support your organisation to convert service usage to the most appropriate, cost-effective, environmentally friendly service, for each of your department’s needs.
Fully vetted (with an Enhanced Disclosure Barring Service (EDBS) clearance as a minimum), tested, and approved linguists holding relevant qualifications and / or experience deliver interpreting and translation services to local government organisations, ensuring they are prepared for the nature of the services they will be supporting, having been trained on how to identify and report any Safeguarding concerns appropriately.
We are committed to delivering social value. We recruit local linguists to deliver services in their local communities (where appropriate), and work with local organisations to identify and deliver value adding initiatives for example, educational sessions on careers in the language services industry for multilingual members of the community. Reducing our carbon footprint by embracing technology to deliver language services is also a priority.
ISO and Cyber Essential accreditations ensure we are practicing good data security and handling personal information correctly.
Managed Language Services
Our language technology
All in one SmartMate dashboard to access language services, reporting, help guides and more
Our SmartMate Translation Management System (TMS) combines best in class workflow management, quality validation and translation automation
Get an interpreter online in less than 15 seconds via our LiveLink remote software available via mobile app, web browser or telephone with our remote video and voice interpreting platform
Our LIveLink in-person interpreting management platform combines assignment automation intelligence with linguist verification and management for any face-to-face requirements