Government

Socially responsible, simple and effective language services for the community

Whether you are delivering social care, housing services, education, or environmental services to name a few, we have a service to support your non-English speaking members of the public that is simple and quick to access, secure, and cost effective. We can support your organisation to convert service usage to the most appropriate, cost-effective, environmentally friendly service, for each of your department’s needs.

Fully vetted (with an Enhanced Disclosure Barring Service (EDBS) clearance as a minimum), tested, and approved linguists holding relevant qualifications and / or experience deliver interpreting and translation services to local government organisations, ensuring they are prepared for the nature of the services they will be supporting, having been trained on how to identify and report any Safeguarding concerns appropriately.

We are committed to delivering social value. We recruit local linguists to deliver services in their local communities (where appropriate), and work with local organisations to identify and deliver value adding initiatives for example, educational sessions on careers in the language services industry for multilingual members of the community. Reducing our carbon footprint by embracing technology to deliver language services is also a priority.

ISO and Cyber Essential accreditations ensure we are practicing good data security and handling personal information correctly.

Managed Language Services

Multilingual content production

Translation, localization, transcreation, copywriting or post editing
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Digital language solutions

Machine Translation, Workflow Automation, API connectivity, DTP, e-learning, Remote interpreting
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On premise language services

In-person interpreting, BSL, Conference Interpreting, Language Testing
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Managing your
digital journey

1

Managing your
digital journey

Helping you build the right solution thanks to our language market understanding and state-of-the-art technology

Ensuring brand
protection

2

Ensuring brand
protection

Becoming an extension of your team with great language expertise and embedded quality controls

Compliance and
Liability

3

Compliance and
Liability

Reducing risks associated with translation and interpreting thanks to the highest levels of compliance, corporate governance and security
Our technology
SmartMATE

Dashboard

All in one dashboard to access language services, reporting, help guides and more

Translation

Our Translation management platform that combines best in class workflow management, quality validation and translation automation

LiveLINK

Remote

Get an interpreter online in less than 15 seconds via a mobile app, web browser or telephone with our remote video and voice interpreting platform

In-Person

Our Interpreting management platform that combines assignment automation intelligence with linguist verification and management for any face-to-face requirements

Our customers speak for us

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